Chemcrest Location

Chemcrest Inc.
157 Rivermede Rd
Concord, ON L4K 3M4
Fax: 1.888.715.1813
1-800-665-6653 (USA & Canada)

Chemcrest Returns

All returns are at Chemcrest’s discretion. Should Chemcrest Inc. decide to accept a return of product the following conditions apply to all returns:

  • Any product that is being returned must be approved and given a Return Goods Authorized number (RGA#) by Chemcrest.
  • Any items that are shipped to Chemcrest without the approved RGA# will be declined, and shipped back to its origin at the customer’s expense.
  • All items that have been authorized for return by Chemcrest are to be shipped to Chemcrest freight prepaid or they will be refused.
  • Chemcrest will only consider product returns, if the materials being returned were purchased within a maximum of 30 days of the original invoice. No products can be returned after 30 days.
  • All returns must be in “salable” condition and the items being returned are subject to a 35% minimum restocking charge.
  • No returns on custom items are allowed.